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food tech platform (2019-2022)
2019-2022

Helping users find local deals while making promo and order management effortless for restaurants.

Industry
food tech, b2b2c
my role
Product Designer
workload
from scratch
side
business and customer
business stage
formation & validation
timeline
3 years
Helping users find local deals while making promo and order management effortless for restaurants.
background

I designed this platform with my team to help people find local restaurants, explore menus, and access exclusive deals – while making it easier for restaurants to grow online.

challenges

I led the product design from idea to launch, creating a smooth experience for customers and restaurant owners. I also built a scalable design system to keep everything consistent as we grew.

core team

1 stakeholder, 2 designers, 2 developers, and 1 marketing lead.

Success Metrics

I built a solid foundation for both customer and business apps, making them smooth, scalable, and ready to grow.

I led the design of iOS, Android, and web apps, making it easier for restaurants to manage orders and run their business.

I gathered early user feedback to fine-tune key flows and improve future updates based on real insights.

roadmap

How did I shape a user-first product from idea to launch?

Through user insights and iteration, my team and I refined the design to make it smooth and easy to use.

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Define

research-driven insights, user-focused solutions.

Through deep research, I identified key challenges and goals to design solutions that genuinely meet user needs.

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Launching both customer and business apps meant balancing user needs with business goals, creating seamless solutions for both sides.

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ideate

collaborative ideas, sketched into solutions.

Through brainstorming and sketching sessions, we worked together to shape concepts into actionable designs for the business and customer apps.

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Prototype

from insights to structure.

I created clear, functional prototypes that aligned teams, streamlined decisions, and set the foundation for a seamless user experience.

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Built prototypes to align layouts, navigation, and core features – ensuring clarity for stakeholders, investors, and the team.

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design system

from structure to consistency.

I built a design system from scratch to keep both customer and business apps visually and functionally consistent, making future development and collaboration smoother.

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brand identity

defining a thoughtful brand.

I shaped a distinct brand identity that feels professional, easy to market, and truly connects with users.

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informal Testing

learning from early feedback.

I ran informal usability tests with coworkers and friends – our potential users – to gather real feedback, improve the app, and make sure it met stakeholder expectations before development.

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Browsing all places:

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discover deals:

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final flows

bringing flows to life.

I designed and refined flows for both customers and businesses, ensuring a smooth experience. After launching V1, I gathered feedback to validate core features and find areas for improvement.

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I created a simple, efficient onboarding process and web tools that make it easy for businesses to manage their hours, menus, and social presence – all in one place.

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For customers, we created a seamless experience to explore restaurants through search, map views, and detailed information, all kept up-to-date by businesses.

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I made it simple for businesses to set up promos with clear options for wording, types, counters, and limits. I also designed how promos appear to customers so they’re easy to understand and engaging.

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Making the process simple while handling all the details was tricky, but it was worth it to create a smooth experience for businesses and customers.

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I designed a smooth flow for customers to easily browse and claim promo offers – both on restaurant pages and in a dedicated promo section – making offers clear and simple to use.

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Setting up a secure system for restaurants and customers required careful planning and testing before finalizing QR codes.

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I designed an easy-to-use order management system for restaurants, making it simple to track, update, and manage orders smoothly.

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A big focus was making sure orders ran smoothly, even when there were delays or changes.

space-small

I designed a simple ordering process that made it easy for customers to handle updates or cancellations caused by restaurant-side issues.

space-small

The challenge was keeping the experience simple while handling errors and unexpected cases during testing.

roadmap

How did I shape a user-first product from idea to launch?

Through user insights and iteration, my team and I refined the design to make it smooth and easy to use.

space-small

space-large

space-small

Define

research-driven insights, user-focused solutions.

Through deep research, I identified key challenges and goals to design solutions that genuinely meet user needs.

space-small

space-small

Launching both customer and business apps meant balancing user needs with business goals, creating seamless solutions for both sides.

space-small

space-large

space-small

ideate

collaborative ideas, sketched into solutions.

Through brainstorming and sketching sessions, we worked together to shape concepts into actionable designs for the business and customer apps.

space-small

space-large

space-small

Prototype

from insights to structure.

I created clear, functional prototypes that aligned teams, streamlined decisions, and set the foundation for a seamless user experience.

space-small

Built prototypes to align layouts, navigation, and core features – ensuring clarity for stakeholders, investors, and the team.

space-small

space-large

space-small

design system

from structure to consistency.

I built a design system from scratch to keep both customer and business apps visually and functionally consistent, making future development and collaboration smoother.

space-small

space-large

space-small

brand identity

defining a thoughtful brand.

I shaped a distinct brand identity that feels professional, easy to market, and truly connects with users.

space-small

space-large

space-small

informal Testing

learning from early feedback.

I ran informal usability tests with coworkers and friends – our potential users – to gather real feedback, improve the app, and make sure it met stakeholder expectations before development.

space-small

Browsing all places:

space-small

discover deals:

space-large

space-small

final flows

bringing flows to life.

I designed and refined flows for both customers and businesses, ensuring a smooth experience. After launching V1, I gathered feedback to validate core features and find areas for improvement.

space-small

I created a simple, efficient onboarding process and web tools that make it easy for businesses to manage their hours, menus, and social presence – all in one place.

space-small

space-small

For customers, we created a seamless experience to explore restaurants through search, map views, and detailed information, all kept up-to-date by businesses.

space-small

space-small

I made it simple for businesses to set up promos with clear options for wording, types, counters, and limits. I also designed how promos appear to customers so they’re easy to understand and engaging.

space-small

Making the process simple while handling all the details was tricky, but it was worth it to create a smooth experience for businesses and customers.

space-small

space-small

I designed a smooth flow for customers to easily browse and claim promo offers – both on restaurant pages and in a dedicated promo section – making offers clear and simple to use.

space-small

Setting up a secure system for restaurants and customers required careful planning and testing before finalizing QR codes.

space-small

I designed an easy-to-use order management system for restaurants, making it simple to track, update, and manage orders smoothly.

space-small

A big focus was making sure orders ran smoothly, even when there were delays or changes.

space-small

I designed a simple ordering process that made it easy for customers to handle updates or cancellations caused by restaurant-side issues.

space-small

The challenge was keeping the experience simple while handling errors and unexpected cases during testing.

learnings & Impact.

balancing act 101

I learned how to balance user needs, business goals, and stakeholder expectations while building a scalable design system that could grow with the product.

features galore!

I made sure we packed in essential features – like QR codes, error handling, and native iOS tools – without overcomplicating things for the design and dev teams.

design meets development

I learned how to work closely with developers, bridging the gap between design and code to bring a complex product to life – one sprint at a time.

firsts and foundations

I led my first major product, balancing strategy, usability, and scalability – setting the foundation for future projects with plenty of lessons (and coffee).